1. IDENTIFICATION

Pharmacie Anglo-Française 95 rue d'Antibes 06400 CANNES

Phone : 04 93 38 53 79
Fax : 04 93 99 31 30
Email : webcontact@pharmacieanglofrancaise.fr
Opening hours : Monday to Saturday from 8h30 to 20h00 without interruption
SIRET NUMBER : 488 821 166 000 11
Registration number in the trade and company register : 488 821 166
N°APE : 4773Z "retail sale of pharmaceutical products in specialized stores.
The present conditions are accessible to all on the commercial website of www.pharmacieanglofrancaise.fr

2. PREAMBLE

The Anglo-Francaise pharmacy processes personal data about you as the controller in the context of the use of its website accessible through the following address: pharmacieanglofrancaise.fr

It is respectful of privacy and protects the personal data of users of the services it offers.

3. SUBJECT

The purpose of this policy is to inform users of the methods of collection, processing and use of their personal data and of their rights with regard to the protection of personal data in accordance with the applicable provisions, in particular Law 78-17 of January 6, 1978 relating to information technology, files and freedoms, known as "Informatique et Libertés", and the European Regulation on the protection of personal data 2016/679

4. WHEN DO WE PROCESS DATA?

The data concerning you are collected or processed in whole or in part for the following occasions: creation of your account on the site; realization of your order of products; the request for information for the delivery; the management of your orders and the customer relation; the personalization of our services and promotions; the commercial offers and newsletters sent.

The data are collected directly from you, at your request and when using the website of La Pharmacie Anglo-Française.

You can unsubscribe at any time by clicking on the link in all our communications.

5. WHAT CATEGORIES OF DATA DO WE PROCESS?

Within the framework of the use of the website, several types of personal data may be collected. Mainly data collected corresponding to the following categories :

- data relating to your identity (name, first name, address, email address, etc.) ;
- data related to payment methods;
- data relating to the order (order number, details of products ordered, etc.);
- data relating to the follow-up of the commercial relationship (customer comments, product returns, etc.);
- data related to the payment of invoices;
- connection data (date, time, Internet address, protocol of the visitor's computer, page consulted etc.);

Mandatory data are indicated in the collection forms by an asterisk. In their absence, the service related to this collection could not be provided.

6. FOR WHAT PURPOSES IS THE DATA COLLECTED?

Depending on the case, La Pharmacie Anglo-Française processes your data in whole or in part for:

- the management and the follow-up of the creation of account and the relation with the customers in a general way;
- the management and follow-up of orders, payments, deliveries, shipments and returns, as well as customer service / after-sales service;
- management of customer accounts;
- Sales and marketing management;
- quality and satisfaction measurement;
- commercial prospecting and personalization of offers.

7. TO WHOM ARE THEY PASSED ON?

The processed data are intended for the following people, depending on the case

- our customer, web, marketing and accounting departments
- our possible subcontractors and contractual and commercial partners;

In addition, the data may be communicated to any authority legally entitled to know about it, in particular in the event of a judicial requisition by the judicial, police or administrative authorities.

8. HOW LONG IS THE DATA KEPT?

In accordance with Article 6 of the French Data Protection Act, personal data is kept for a period that does not exceed the time required for the purposes for which it is collected and processed, which is set at 3 years.

9. LEGAL BASIS FOR DATA PROCESSING

The processing of personal data is carried out on the following legal grounds

- The execution of the contract with the customer
- Express consent (check box, click...)
- The legitimate interest
- A legal obligation when the processing of your personal data is made compulsory by a law.

10. WHAT ARE YOUR RIGHTS?

In accordance with the provisions of the law of January 6, 1978, you have the right to access, question and rectify data concerning him.

You also have the right to object, for legitimate reasons, to your personal data being processed, and the right to object to your data being used for canvassing purposes, in particular for commercial purposes.

You also have the right, depending on the case, to have your data rectified, completed, updated, locked or deleted when it is inaccurate, incomplete, equivocal, outdated, or whose collection, use, communication or storage is prohibited.

You can exercise your rights by contacting webcontact@pharmacieanglofrancaise.fr or at the address 95 rue d'Antibes 06400 CANNES.

Some of your data can also be modified by you within your customer account.

In a concern of confidentiality and protection of the personal data, the Anglo-French Pharmacy must make sure of the identity of the user before answering his request.

Also, any request to exercise these rights must be accompanied by a copy of a signed identity document.

11. WHAT SECURITY MEASURES HAVE BEEN IMPLEMENTED?

Concerned to guarantee the security of your data, the Pharmacie Anglo-Française takes all the useful precautions that they are physical, logical, administrative or organizational, with regard to the nature of the data which it treats and the risks presented by the various treatments, to preserve the safety of the data and, to prevent that they are deformed, damaged or that unauthorized thirds have access to it.

Among these measures are:

- Encrypted passwords, the customer is the only one to have this information
- Password reminder procedure with his personal email.

In the event of subcontracting of a part or the totality of a treatment of data in personal matter, Pharmacy Anglo-French contractually imposes on its subcontractors of the guarantees of safety and confidentiality of the data in personal matter by the means of technical measures of protection of these data and the appropriate human means.

12. THIRD PARTY SITES

Links present on the website of the Pharmacie Anglo-Française may send you to external sites.

In this respect, your attention is drawn to the fact that the policies of protection of personal data of these sites can be different from the present policy.

In this context, it is recommended in all cases to read the personal data protection policy of each of the sites concerned.

In any case, the responsibility of the Pharmacie Anglo-Française could not be sought in the case where the contents of one of the sites would contravene the legal and statutory provisions in force.

13. COOKIES AND OTHER TRACKERS

WHY THIS COOKIE POLICY?

In the interest of information and transparency, Pharmacie Anglo-Française has defined this policy to allow you to learn more about

- the origin and purpose of information processed during your navigation on the site pharmacieanglofrancaise.fr;
- your rights regarding cookies and other tracers used by the Pharmacie Anglo-Française.

WHAT ARE COOKIES?

Cookies, or other similar tracers, are data used by a server to send status information to a user's browser, and by that browser to send status information back to the originating server.

Examples of status information include a session ID, language, expiration date, response domain, etc.

Cookies allow status information to be retained for the duration of their validity when a browser accesses different pages of a website or when that browser returns to that website at a later time.

Only the sender of a cookie can read or modify the information contained in it.

There are different types of cookies:

- session cookies, which disappear as soon as you leave the browser or the site;
- permanent cookies that remain on your terminal until their lifetime expires or until you delete them using your browser's features.

WHY USE COOKIES?

We use cookies and other tracking devices for the following main purposes:

- to store information that you have entered or requested via forms that you fill out on our site;
- to count visitors, differentiate between visits and identify the way in which they use the site;
- to carry out statistics and analyses of the frequentation and use of the site in order to improve it;
- to allow the sharing of the contents of our site on social networks;
- to manage your user session; - to save your choices regarding cookies;
- identify which site or search engine brought you to our site;
- display personalized advertising banners;

WHAT COOKIES DO WE USE?

The cookies and tracers used on the site are the following:

Social Networks:

Elsewhere on our site, social network sharing buttons may be embedded to allow you to share or spread content from our site to others.

The social network is likely to identify you through this button, even if you did not use this button when visiting our site.

This type of button may allow the social network concerned to track your browsing on our site, simply because your account with the social network concerned is activated on your terminal (open session) during your browsing on our site.

We recommend that you consult the policies of these social networks in order to be aware of the purposes of use, particularly advertising, of the browsing information they may collect. In particular, these policies should allow you to exercise your choices with these social networks, in particular by setting up your accounts for each of them.

CONSENT

The installation of certain cookies is subject to your consent.

Also, during your first visit to pharmacieanglofrancaise.fr, you will be asked if you accept or refuse the cookies that require your consent before installing them on your equipment.

If you refuse them, a refusal cookie will be inserted in your terminal so that Pharmacie Anglo-Francaise records the information that you want no cookies to be installed.

Note however that if you delete this cookie of refusal, the cookies will be able again to be installed on your terminal.

On the other hand, if you consent to this in accordance with the terms and conditions brought to your attention in the information banner on the home page of the site, i.e. by continuing your navigation, the aforementioned cookies will be installed on your terminal.

You can change your mind at any time:

- either by deleting the refusal cookie ;
- or by the various means described in the section "Delete and/or reject cookies".

DELETE AND/OR REJECT COOKIES? BROWSER SETTINGS

If most browsers are set by default to accept the installation of cookies, you have the possibility, if you wish, to choose to accept all cookies or to reject them systematically or to choose those you accept according to their issuers. You can also set your browser to accept or reject cookies on a case-by-case basis prior to their installation.

You can also regularly delete cookies from your terminal via your browser. Don't forget to set the parameters of all the browsers on your different terminals (tablets, smartphones, computers, etc.).

For the management of cookies and your choices, the configuration of each browser is different.

It is described in the help menu of your browser, which will allow you to know how to modify your wishes regarding cookies.

For example:

- for Internet Explorer™ : http://windows.microsoft.com/fr-FR/windows-vista/Block-or-allow-cookies ;
- for Safari™ : https://www.apple.com/legal/privacy/fr-ww/cookies/ ;
- for Chrome™: http://support.google.com/chrome/bin/answer.py?hl=fr&hlrm=en&answer=95647 ;
- for Firefox™ : http://support.mozilla.org/fr/kb/Activer%20et%20d%C3%A9sactiver%20les%20cookies ;
- for Opera™ : http://help.opera.com/Windows/10.20/fr/cookies.html.

The recording of a cookie in your terminal is essentially subject to your will, which you can express and modify at any time and free of charge through the choices offered to you by your browser software.

Thus, you can set your browser to refuse cookies. In this respect, your attention is drawn to the fact that by setting your browser to refuse cookies, certain functionalities, pages and areas of the site will not be accessible, for which we cannot be held responsible.

PUBLISHER OPPOSITION MODULES

You can also choose to disable Google Analytics cookies, directly by going to the following page : https://tools.google.com/dlpage/gaoptout?hl=fr.

OPPOSITION PLATFORMS

Several advertising platforms also offer you the possibility of refusing or accepting cookies used by the companies that are members of them.

These centralized mechanisms do not block the display of advertisements but only prevent the installation of cookies allowing the adaptation of advertisements to your centers of interest.

For example, you can visit the site www.youronlinechoices.com to prevent these cookies from being installed on your terminal.

This site is proposed by the digital advertising professionals grouped within the European Digital Advertising Alliance (EDAA) and managed in France by the Interactive Advertising Bureau France. You will be able to find out which companies are registered with this platform and which offer you the possibility of refusing or accepting the cookies used by these companies to adapt the advertisements likely to be displayed on your terminal to your browsing information : http://www.youronlinechoices.com/fr/controler-ses-cookies/ .

This European platform is shared by hundreds of Internet advertising professionals and constitutes a centralized interface allowing you to express your refusal or acceptance of cookies that may be used in order to adapt the advertisements that may be displayed on your terminal to your browsing habits.

You have several options for deleting cookies and other tracers.

14. UPDATE OF THE DATA PROTECTION POLICY

This Privacy Policy is subject to change or modification at any time. You are invited to consult it regularly. Last modification: 30/05/18